Moving & Transfer of Service
Moving? Windjammer Cable wants to make the ordeal a little easier and settling into your new home a little more comfortable.
Here's one less thing to worry about. You can plan ahead to disconnect your current service and make arrangements for cable service at your new home all with just one call - even if you're just moving across town. The Cable Movers* Hotline - 877-9TV-MOVE-can provide answers and information to help make at least one part of your move easier! If you prefer, you can also check out www.cablemover.com to take care of the same tasks.
Check it out today and don't miss a minute of your favorite cable products.**
Moving FAQs
Q: Can I take my equipment with me?
A: Depending on where you are moving, you may be able to take your equipment with you. To find out more, call us at 888-495-2881.
Q: Do I need to disconnect my old service?
A: If you are moving, you will need to transfer your service to your new address. Simply give us a call and we can handle the transition for you. Depending on where you are moving, you may need to bring your old box to one of our local offices. Click here to see a list of local offices near you.
Q: I'm moving to a complex where Windjammer Cable is included in the Home Owner's Association dues. Do I still need to order service with you?
A: Check with your association. In many cases, your service may be active when you move in, but at a limited level. You may need to call us to add services like Digital Cable, Windjammer Cable High Speed Internet and Digital Phone service.
Q: Do you offer service in my new area?
A: Call us at 888-495-2881 to find out if Windjammer Cable serves your new home area.
Q: Can I still pay my bills online?
A: Windjammer Cable does offer online bill-paying.
Q: Can I keep my current email address?
A: Yes, as long as you are moving within the same general area. Windjammer Cable users will not keep the same email address if moving out of their original Windjammer Cable service area. When you move to a different service area within the Windjammer Cable service area, you'll still have a Windjammer Cable address but your email will change.
Q: Can I keep my phone number?
A: Yes, as long as you are moving within the same general area. Simply give us a call at 888-495-2881 and we can help you transfer your service.
