How to Understand Your Billing Statement

We make your bill as easy to understand as possible.
No codes to decipher, no signals to misunderstand - it's there in plain English.

Your monthly bill gives you a list of your charages, the payments you've made and any credits you have. Look carefully to see if there are ay special messages that might alert you to service or rate changes. It will include charges for all the services you subscribe to through Windjammer Cable, which may include cable, high speed Internet service and digital phone service.

When you receive your monthly bill please check to make sure that the name and address listed on it are correct.

Below is an illustration of a sample bill:

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Online Bill Payment

Windjammer Cable Auto Pay
It’s quick…it’s convenient…it’s secure!

For an added bonus you will be able to save time, save on postage and save trees with paperless e-bills!

1. Register your account with MyCarePortal.

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2. Confirm your identity on the next screen by reentering your account number, entering the service zip code (where you receive your internet or cable), and clicking NEXT

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3. On the next screen, read “Terms and Conditions,” click “I Agree, and click “Continue.”

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4. On the next screen, you will be prompted to choose a type of bill. Click inside the Radio button that says, “Do not send me a paper statement.” Finish the registration process by choosing a password and a challenge question and by clicking “Submit” at the bottom of the screen. You can now Log in!

Please Note:  Initial recurring payment set-up can take up to two billing cycles to become effective.  Please continue to review your monthly statements to verify the recurring payment was applied to your account.

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