Subscriber Agreement

This is where you'll find "the fine print" of your subscriber agreement with Windjammer.
Click the appropriate link below to see the details.

Operator Acceptable Use Policy

Your local Windjammer Communications affiliated cable operator ("Operator") seeks to create and foster an on-line community that can be used and enjoyed by all its cable modem customers across all ISPs offered by Operator. To further that goal, Operator has developed an Acceptable Use Policy. Although much of what is included here is common sense, Operator takes these issues very seriously and will enforce its rules to ensure enjoyment by all of its members. Operator reserves the right to suspend or cancel a subscriber's account for engaging in inappropriate conduct.(Subscribers, of course, also remain legally responsible for any such acts.) In using the services of any ISP as provided over Operator's cable network (the "ISP Service"), subscribers accept this non-exhaustive list of restrictions as well as those set forth in Operator's Cable Modem Subscription Agreement and agree to use the ISP Service only for lawful purposes and not to use or allow others to use the ISP Service in violation of the following guidelines:

Windjamer and Affiliated ISPs Subscriber Privacy Notice for California

Seven areas are covered by this Notice:

The nature of personally identifiable information collected about you and the way such information is used;
The nature, frequency, and purpose of any disclosure that may be made of such information;
Disclosure of information to governmental entities and through legal process;
The period of time such information will be maintained;
Your online communications on your ISP Service;
The times and place you may have access to the information collected; and
Your rights under the Cable Act and the Statute.

Windjammer and Affiliated ISPs Subscriber Privacy Notice (Except California)

Seven areas are covered by this Notice:

The nature of personally identifiable information collected about you and the way such information is used;
The nature, frequency, and purpose of any disclosure that may be made of such information;
Disclosure of information to governmental entities and through legal process;
The period of time such information will be maintained;
Your online communications on your ISP Service;
The times and place you may have access to the information collected; and
Your rights under the Cable Act and the Statute.

Windjammer Residential Services Subscriber Agreement (California only)

IMPORTANT INFORMATION ABOUT YOUR WINDJAMMER COMMUNICATIONS SERVICES:

The account holder(s) referred to on the accompanying Windjammer Communications Work Order or statement ("I," "me" or "my") agrees that the Work Order, this Agreement, the Terms of Use referred to below, and any applicable Tariff(s) on file with the state utility commission or comparable state agency in the jurisdiction in which I live, set forth the terms and conditions that govern my receipt of Services from Windjammer Communications, which may include, among others, video, high-speed data and voice Services. The term "Services" and all other capitalized terms used in this Agreement are defined in Section 15.

Windjammer Residential Service Subscriber Agreement (Except California)

IMPORTANT INFORMATION ABOUT YOUR WINDJAMMER COMMUNICATIONS SERVICES:

Windjammer Cable

Subscriber Agreement

Operator Acceptable Use Policy

Windjamer and Affiliated ISPs Subscriber Privacy Notice for California

Windjammer and Affiliated ISPs Subscriber Privacy Notice (Except California)

Windjammer Residential Services Subscriber Agreement (California only)

Windjammer Residential Service Subscriber Agreement (Except California)

Support